The PACE framework: what it takes for AI to drive audience-led growth

Each part of PACE is one area that has to be in place for AI to deliver value at scale, starting with leadership.

Where it starts

Leadership starts the clock

A clear AI ambition, owned and championed by leadership

1 of 4

People

A lean AI office, champions in every team and build capacity on hand

Without it

Pilots nobody owns and skills that never spread

2 of 4

Architecture

One stack and governed data, with access and costs under control

Without it

Shadow AI, runaway spend and client data at risk

3 of 4

Cadence

Clear priorities, stage gates and a steady delivery rhythm

Without it

A hundred use cases, none at scale

4 of 4

Evidence

Baselines and ROI per use case, with measured results kept apart from estimates

Without it

Adoption without value, and results nobody can stand behind

What it delivers

Audience-led growth

  • 1Bigger, more engaged audiences
  • 2More revenue per fan and per asset
  • 3More content and live output, same teams

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